Our engineers are going to South America to help our customers debug equipment this month. This business trip is expected to take more than a month. The purpose of this business trip is to ensure that the equipment purchased by South American customers can be installed smoothly, debugged correctly, and started up and running reliably.
We are serious about our service
KITECH’s dedicated and knowledgeable service staff is undoubtedly one of your top advantages as a KITECH customer. Our people’s specialized training, practical know-how, and team spirit allow them to concentrate on offering you.
Our services are not limited to after-sales installation, but also focus on the following aspects
We provide cost-effective support tailored to your needs and quick action to ensure the reliable performance of your KITECH plant.
Our system partnership with our customers begins with service. At KITECH, more than 80 people are employed in customer service. A purchase from KITECH is not just a purchase of machinery. It’s the purchase of a project. After the purchase of equipment, we will send technical personnel to assist in the installation and commissioning and other related matters to make sure that the equipment work normally.
We offer 12 months as a quality guarantee, free offer wearing parts and offer other parts at the lowest price. Original KITECH spares and wearing parts are components developed with the machines and designed to keep them performing at their best. KITECH parts meet the highest standards of quality and function.
You can’t buy it, but KITECH’s consulting service is supplied with the package. Our customer service center is fully available to answer most questions. This is where the information flow meets and the team works to resolve.
Purchase plastic recycling equipment from us
KITECH is a globally active machinery corporation, specializing in developing plastics recycling machines and system components, devoted to creating our equipment with a high level of innovation, durability, and operational reliability. Over 25 years of knowledge and experience help us to contribute actively to the success of our customers by offering sustainable solutions that meet industry needs.
While we sell the equipment, we pay great attention to the service, no matter whether before, during, or after the sale, no matter what problems you have, you can trust us and we will be responsible until the end.